Free Diagnostic
The Workplace Communication Effectiveness Scale.
A 20-item, 8\u201310 minute diagnostic across the five communication sub-skills that determine workplace effectiveness \u2014 adapted from Spitzberg & Cupach’s Communication Competence model, the Harvard Negotiation Project, and the cross-cultural GLOBE findings.
- Difficult Conversations. Can you say the hard thing — clearly, respectfully, and on time?
- Active Listening. Do people actually feel heard by you?
- Cross-Cultural & Cross-Generational Fluency. Can you flex across cultures, generations, and styles?
- Written & Digital Discipline. Is your writing crisp, your channel-choice deliberate, your meetings tight?
- Influencing & Persuasion. Can you move people without manipulating them?
Answer honestly. The instrument is calibrated to be useful only when it is. Your responses stay in your browser unless you choose to share them.